Frequently Asked Questions (FAQ)
β Frequently Asked Questions
Last Updated: January 5, 2026
β οΈ Important: Please Read First
GivingDonate is a FOR-PROFIT company, NOT a charity.
Contributions are NOT tax-deductible and are used at our discretion.
π’ About GivingDonate
GivingDonate is a for-profit social impact platform operated by Boreyroth Group, Inc. We collect contributions to support company-run social impact programs and may provide discretionary support to initiatives, organizations, communities, or individuals.
We are NOT:
- β A charity or nonprofit organization (501(c)(3))
- β A crowdfunding platform
- β A fundraising platform for third parties
No. GivingDonate is a for-profit corporation (Delaware C-Corp). We are not a 501(c)(3) nonprofit organization, and we do not have tax-exempt status from the IRS.
GivingDonate is operated by Boreyroth Group, Inc., a Delaware corporation founded in 2024.
- Legal Entity: Boreyroth Group, Inc.
- EIN: 32-0785474
- Registered Office: 169 Madison Ave STE 11525, New York, NY 10016, USA
- Founder: Smeun Boreyroth
π° Fees & Payments
GivingDonate charges a platform fee of 10-25% of each contribution. Additionally, standard payment processing fees apply (typically 2.9% + $0.30 per transaction).
- Platform Fee (15%): $15.00
- Payment Processing: $3.20
- Available for Support: $81.80
The platform fee (10-25%) covers:
- Platform operations and technology infrastructure
- Compliance, verification, and fraud prevention
- Security and data protection
- 24/7 customer support
- Program administration
- Legal and regulatory compliance
We accept:
- π³ Credit cards (Visa, Mastercard, American Express, Discover)
- π³ Debit cards
- π± Digital wallets (Apple Pay, Google Pay, Shop Pay)
We do NOT accept: Cash, checks, wire transfers, or cryptocurrency.
All contributions are processed in USD (United States Dollars). International cards are accepted, but currency conversion fees (~2%) may apply.
π« Tax Deductibility
Because GivingDonate is a for-profit company (not a 501(c)(3) nonprofit), contributions do not qualify for tax deductions under IRS rules.
Do NOT claim contributions to GivingDonate as charitable deductions on your tax return.
You will receive a standard purchase receipt from Shopify, but NOT a tax-deductible donation receipt (IRS Form 1098-C).
The receipt confirms your payment to Boreyroth Group, Inc., but it is not a charitable donation receipt.
π How It Works
GivingDonate operates in 3 simple steps:
- Contribute: You make a secure contribution through our platform
- We Operate & Review: We verify beneficiaries, conduct compliance checks, and review where support is most needed
- Support Is Provided: We may provide discretionary financial support to approved organizations, projects, communities, or individuals
For more details, see our How GivingDonate Works page.
You can select a cause category (education, health, emergency relief, etc.) to express your preference, but this does NOT guarantee support to any specific organization or individual.
All support decisions are made by GivingDonate management at our sole discretion.
No. Because we operate on a discretionary model, we cannot track or report where your specific contribution went.
However, we provide:
- β Quarterly impact updates (aggregate)
- β Success stories and impact narratives
- β General information about programs supported
When you contribute:
- Payment is processed through Shopify Payments
- Funds become company revenue of Boreyroth Group, Inc.
- We retain 10-25% for platform operations
- We may provide discretionary support to approved beneficiaries
π Refunds
Refund requests may be considered if:
- β Request is made within 30 days of contribution
- β You were charged multiple times (duplicate)
- β Unauthorized transaction
- β Technical error
Important: Refunds are granted at GivingDonate's sole discretion.
Even if a refund is approved, platform fees are retained by GivingDonate to cover operational costs already incurred.
If a refund is approved:
- Processing: 5-10 business days
- Bank processing: Additional 3-5 business days
- Total time: Up to 15 business days
Refunds are issued to the original payment method only.
Email us at support@givingdonate.com with:
- Your email address
- Date of contribution
- Contribution amount
- Transaction ID
- Reason for refund request
For complete details, see our Refund Policy.
π‘οΈ Trust & Safety
Before providing discretionary support, we conduct:
- π Identity verification (KYC checks)
- π« Sanctions screening (OFAC and other lists)
- π Documentation review
- β Legitimacy verification
- π‘οΈ Fraud prevention monitoring
Yes. All payments are processed through secure, PCI DSS compliant payment processors:
- π SSL/TLS encryption
- β PCI DSS compliance
- π‘οΈ Fraud detection and monitoring
- π Secure data storage
GivingDonate does not store full credit card numbers.
We are fully compliant with:
- πͺπΊ GDPR (General Data Protection Regulation)
- πΊπΈ CCPA (California Consumer Privacy Act)
For complete details, see our Privacy Policy.
π Impact & Transparency
GivingDonate may provide discretionary support to initiatives in these areas:
- π Active Global Campaigns
- πΆ Children's Welfare & Protection
- π§ Clean Water & Sanitation
- π± Climate Action & Sustainability
- ποΈ Community Development & Economic Opportunity
- π Education & Youth Empowerment
- π¨ Emergency Relief & Disaster Response
- π½οΈ Food Security & Nutrition
- π₯ Healthcare & Medical Relief
- π© Women & Girls Empowerment
We provide impact reporting through:
- π Quarterly updates (aggregate contributions, programs supported)
- π Impact stories and success narratives
- π Annual reports
- π Geographic distribution information
For more details, see our Transparency & Impact Policy.
GivingDonate operates globally with particular emphasis on:
- π Southeast Asia (Cambodia, Thailand, Vietnam, Philippines, Indonesia)
- π North America (United States, Canada)
- π Other regions as opportunities arise
π Account & Technical
No. You can contribute as a guest without creating an account. However, creating an account allows you to:
- View your contribution history
- Receive impact updates
- Manage your preferences
The minimum contribution is $1.00 USD (subject to payment processor minimums). There is no maximum contribution amount.
Currently, we only accept one-time contributions. Recurring contribution options may be added in the future.
Receipts are sent automatically to the email address you provided. If you didn't receive it:
- Check your spam/junk folder
- Verify the email address you used
- Contact us at support@givingdonate.com for a copy
π¬ Support & Contact
You can reach us:
- π§ Email: support@givingdonate.com (24/7, responses within 24-48 hours)
- π Phone: (+1) 541 627 8129 (Monday-Friday, 9 AM - 6 PM EST)
We aim to respond to all inquiries within 24-48 hours. Urgent matters (fraud, unauthorized transactions) are prioritized and typically handled within 24 hours.
βοΈ Legal & Compliance
Our complete Terms of Service are available at: Terms of Service
By contributing, you agree to our Terms of Service and all related policies.
GivingDonate is governed by the laws of the State of Delaware, USA. Any disputes are subject to Delaware state and federal courts.
No. GivingDonate is a for-profit company, not a registered fundraising platform or charity. We operate as a technology platform providing social impact services.
β Still Have Questions?
If you didn't find the answer you're looking for, please contact us:
Boreyroth Group, Inc.
169 Madison Ave STE 11525
New York, NY 10016, USA
π§ Email: support@givingdonate.com
π Phone: (+1) 541 627 8129
π Website: https://givingdonate.com